Corporate Social Responsibility

Our customers are our reason for being. Our mission is to always treat them with dignity and courtesy and be fully responsive to their needs.

• Provide our customers with the highest quality products and services, consistent with their requirements and with international standards.
• Treat our customers fairly courteously and with integrity in all of our business transactions.
• Act promptly on their immediate concerns and be receptive to their long-term needs and interests
• Make every effort to ensure that our products and services enhance the comfort, safety and general well being of our customers.

An organization is only as good as its people. Our employees are our most valued asset. We believe that we should always treat them with decency, fairness and in full consideration of their interests.

• Provide our employees with opportunities for professional growth and advancement on the basis of performance, integrity and loyalty.
• Provide our employees with just and competitive reciprocation and benefits that improve their living conditions.
• Guarantee fairness, equal treatment and opportunity and avoid discriminatory practices.
• Provide suitable and safe working conditions to protect employees from avoidable injuries and illness in the work place.
• Encourage open and honest, non-hierarchal communication, cooperation and competence, driving to productive outcomes.

Our suppliers are our business partners. We believe that our relationship must be based on mutual respect and benefit.

• Foster long term security, direct relations and increased potential in return for quality products and performance.
• Seek fairness, truthfulness, and integrity in all of our business transactions.
• Seek suppliers whose business practices are indiscrimination and kind to the environment.

Our Competitors are our catalysts towards continuing service excellence. We believe that fair and honest competition is one of the basic requirements for national development and will ensure the just distribution of products and services to the community we serve.

• Promote behaviour that demonstrates mutual respect among competitors.
• Maintain the highest level of business ethics and integrity.

Our community is our business environment and the society we serve. We believe that our interests and that of the community are complementary and inseparable.

• Uphold and maintain at all times the highest standards of business ethics.
• Fulfil with dedication and commitments our social responsibilities.
• Undertake activities that support and contribute to the economic and social development of the country.
• To demonstrate interest in the development of our areas by working with government and other institutions to attain a collective benefit.